The travel ban on the UK and European airspace has been partially lifted, to the sigh of relieve for some stranded passengers. I cannot begin to understand the amount of stress they're going through, having to cough up an exorbitant amount of money just to get home, among the other expenses they have spent making their stranded stay as comfortable as they can.
I'm sure the phones have been ringing off the hook for most of the airlines and they have stopped answering. This is understandable as people do become a little unreasonable when they are desperate. But what about their customers who have confirmed non-essential travel on their flights? Is there an outlet for them to willingly give up their seats? Maybe the airlines should have thought about that too, to alleviate the aggravation the airport staff are facing.
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